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Wilcox Electric LLC

5602 Tuxedo Rd, Hyattsville, MD 20781, USA

About Wilcox Electric LLC

5 / 5

from reviews

    Caitlin Renner
    -
    April 28, 2022

    I hired Wilcox Electric twice recently and both times I've been impressed and satisfied with the service. The scheduling process is quick, professional and easy. Phones are answered promptly and the customer service rep was able to provide a quote without consulting an electrician or requiring that I wait for a call back. The estimators are extremely knowledgeable and helpful, listening to and suggesting an appropriate solution for each need. Then service was scheduled and/or provided quickly. I feel confident in the qualify of work provided and I find the prices to be reasonable. Working with Wilcox has been the smoothest experience I've had with any service provider.

    Brian Broderick
    -
    July 13, 2022

    Steve Wilcox is top notch and his office was more responsive and NICER than any other I contacted--I was given an appointment only two days out the first time I called and Steve not only showed up but was able to diagnose a pretty tricky arrangement with about 10 3-way / dimmer switch combinations across two floors, replace two bad breakers, and got everything wrapped up in only a few hours, and he let me help him in the process to save some time and money. Truly phenomenal experience.

    Clinton Pavelko
    -
    September 21, 2022

    At first, I was pleased by Wilcox Electric. They arrived promptly and diagnosed my blinking lights. Exterior meter box needed to be replaced, easy fix. They put me on the schedule for that week to do the repair for apx 2 hrs worth of labor charges + parts. Then I decided to call and inquire (just ASK) what a full heavy up might cost, "just to explore my options" I told them on the phone "if one day I decided to add more appliances or something". Within a couple hours they canceled my repair, stating they suddenly "...weren't comfortable working on an old service line and box". Then gave me an estimate to do a full heavy-up to 200 amps for $4300 !!!! So basically, they weren't comfortable taking $400, but would be comfortable taking $4k+. So I told them to go pound sand, then called another electrical company. Again, I asked this electrician to track down the issue. Same result that Wilcox had originally told me, "It's your meter box, easy fix". "I don't need a heavy-up, or service lines replaced?" I asked the second company's electrician. "No, you certainly don't need that. We fix electrical issues, not sell people things they don't need". One hour and a few bucks later, my power is working perfectly. Plus a 5 year warranty. Wish I had called the other company first, would have saved me time and money. Bottom line, call someone else. Anyone else. Do NOT trust Wilcox Electric. Totally dishonest.

    Jonathan Alfuth
    -
    May 13, 2022

    Have engaged them twice, very good experience. Gando came out for an initial diagnosis and then returned a couple weeks later to fix the issue. Very professional and quick, I also appreciated how he explained what he was doing both times

    Robyn Hiestand
    -
    April 13, 2022

    I purchased an outdated house two months ago in need of a heavy-up. Wilcox has nearly five stars, so I reached out via their website. I received a response within a day, outlining three scheduling options for someone to come by to give me an estimate. I clearly responded with April 12th. The date comes and there is no sales person/electrician coming to meet me. When I inquired, the scheduling representative was argumentative saying that I never picked a date. Very frustrating and unprofessional.

    Wilcox Electric LLC

    Our Address

    5602 Tuxedo Rd, Hyattsville, MD 20781, USA

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