Brought my dog here on 2/26 and asked them to shave down the matting on my dog’s ears and cut down his body NOT TOO short because it’s not yet warm outside. The groomer ended up nicking a skin tag on him that has since caused me $800 in vet bills. He had to have it removed because it was so irritated. Have not even received ANY response from the owner of the groomer salon, nor have I received a refund for the $80 groom that caused my dog all this pain or suffering. I will keep posting about this until the situation is rectified. If you care about the safety of your dog, please don’t send them here. Re: Owner’s Response I expressed happiness at his groom before I noticed how short he was cut in the back. And I have written confirmation from his vet that there was a cut present at the site, causing the irritation. I am happy to provide evidence. It did not to be bleeding to be there. We will be following up on this claim.
Took my rambunctious 5 month old puppy to Tori for his first real groom and had a great experience! He had had a mini-groom at his vet a few months ago and didn't have a great experience - he was super anxious and kind of depressed when we picked him up. Plus he smelled like a kennel. The experience with Tori was totally different! He seemed his regular happy self! Plus he looked amazing!! Super soft, combed through, smelled like a cupcake, still had his cute puppy look. We are thrilled with how it all turned out! We love the 1:1 personalized experience and will definitely be returning! We hope that Tori can be Franklin's regular groomer from here on out. Definitely recommend!
I just moved to the Clinton area, and my 2 toy poodles were in need of grooming. I found Tori’s Pampered Pets through a google search, and was quickly able to set up an appointment for them both. They were very professional, and did an awesome job! My boys looked so handsome when I picked them up, and I will for sure be scheduling them again!
They always do a great job on my dog and very good customer service.
My experience and the results of my two toy poodles with Tori and Jeffrey was absolutely amazing!!! My partner and I had anxiety from the outset and honestly didn’t know what to expect.. our poodles are 4&5 months old and we opted on trying Tori’s instead of a big chain. They took great care of our babies and they looked totally different once I picked them up. They were happy and so were we.. This will definitely be our groomers! The price was so reasonable and quality was as superb!!!! Thank you so much!
For more information on our listings, advertising, coupons, and mailers, please contact us today!