We had the best experience with RoofPRO, and especially TJ who was an amazing advocate for us as homeowners with our battle with our insurance to get our roof replaced. He came out quickly, did a thorough inspection with extensive picture evidence that was sent to us almost immediately. Despite a few months of fighting with our insurance, TJ responded promptly and helped us through the process. We also worked with several other people in accounting, and the project manager the day of the replacement and the customer service is above and beyond! Also, their prices are very reasonable and the quality of work is top notch. I couldn't recommend this company and their outstanding employees enough. When everyone else is really missing the target, RoofPRO is the bullseye.
Joe Dulny
-
March 07, 2024
Had roof replaced on my townhouse and by what I can tell from the photos they did a great job. The people that gave me the estimate and the workes that did the roof very nice. Cleanup was very good on the outside but they did break a few bushes that will need filling in. The major problem with the cleanup was in the attic, it was a mess and took me 4 days to clean up.The reason for the 3 stars is the estiment was $5100.00 but the job when finished was $8600.00. after all the shingles where off they informed me that all the roof wood would have to be replaced. When the estiment was given no one went on the roof only in the attic. I had no choice but to except. They where helpful with me because I had 2 layers of shingles that was not in the original estimate even thought I told them. Secondly the wood was to be an extra $3800 but they reduced it to $3500.00. With all said and done, I would use them again.
Tracy W
-
May 01, 2024
Roofpro was great to work with. Response time, professionalism, crew, sales. Everyone from start to finish was excellent to work with. They did a stellar job installing our new roof and gutters, fixed problem areas showing us exactly what they were going to do before they did it. Highly recommend!
jerry machovec
-
February 22, 2024
The best customer service that I have had with a contractor. The work was done fast and the roof is beautiful. Ken came back twice just to make sure I was happy. And Jim Para was a great guy, he kept checking in. I would highly recommend Roof Pro. As a matter of fact, I'm having them do my gutters and spouts.
Terence Peace
-
May 22, 2024
RoofPRO did an excellent job installing my new roof. I highly recommend this company to anyone who needs roofing needs. From start to finish they provided top notch service. An easy 5 star rating.
Our Address
8137 Telegraph Rd, Severn, MD 21144, USA
Claim Listing: RoofPRO
Please Login or Register an Account to Claim Listing
We had the best experience with RoofPRO, and especially TJ who was an amazing advocate for us as homeowners with our battle with our insurance to get our roof replaced. He came out quickly, did a thorough inspection with extensive picture evidence that was sent to us almost immediately. Despite a few months of fighting with our insurance, TJ responded promptly and helped us through the process. We also worked with several other people in accounting, and the project manager the day of the replacement and the customer service is above and beyond! Also, their prices are very reasonable and the quality of work is top notch. I couldn't recommend this company and their outstanding employees enough. When everyone else is really missing the target, RoofPRO is the bullseye.
Had roof replaced on my townhouse and by what I can tell from the photos they did a great job. The people that gave me the estimate and the workes that did the roof very nice. Cleanup was very good on the outside but they did break a few bushes that will need filling in. The major problem with the cleanup was in the attic, it was a mess and took me 4 days to clean up.The reason for the 3 stars is the estiment was $5100.00 but the job when finished was $8600.00. after all the shingles where off they informed me that all the roof wood would have to be replaced. When the estiment was given no one went on the roof only in the attic. I had no choice but to except. They where helpful with me because I had 2 layers of shingles that was not in the original estimate even thought I told them. Secondly the wood was to be an extra $3800 but they reduced it to $3500.00. With all said and done, I would use them again.
Roofpro was great to work with. Response time, professionalism, crew, sales. Everyone from start to finish was excellent to work with. They did a stellar job installing our new roof and gutters, fixed problem areas showing us exactly what they were going to do before they did it. Highly recommend!
The best customer service that I have had with a contractor. The work was done fast and the roof is beautiful. Ken came back twice just to make sure I was happy. And Jim Para was a great guy, he kept checking in. I would highly recommend Roof Pro. As a matter of fact, I'm having them do my gutters and spouts.
RoofPRO did an excellent job installing my new roof. I highly recommend this company to anyone who needs roofing needs. From start to finish they provided top notch service. An easy 5 star rating.