Best nursery I’ve ever been to. Customer service is absolutely incredible, they’re happy to help + they know their stuff AND my favorite thing? When they don’t, they CHECK. No need to act like you know every single detail on every single plant, and having us customers deal with the consequences. Abby helped me pick a rubber tree plant and an aloe plant, and gave me shipping information on when I can come back for a snake plant. She also gave me a ton of information on each, types of planters, and some extra info for my stubborn calethea medallion at home. Even went outside to get me a cart when my plants became too much for my arms. Leanne was super sweet, showed me a rare plant they have coming in, and helped where she could and brought Abby over to me because she was in a different department. There was a gentleman who was walking around loading things, saw I had a rubber tree plant in my cart and just gave me a bunch of helpful information. You can tell these people love their jobs, their coworkers, and genuinely love to help. It’s refreshing!! I’m already plotting on a few more plants so I can go back!
Alicia Anderson
-
December 13, 2021
I have shopped here for at least 10 years. Every season I look forward to my trip here..sometime several times per season…I purchase with the understanding that I get Quality and Service. This Christmas I purchase 3 small beautiful holiday plants. In less than 9 days after caring as instructed, the plants began to die. I brought them back to the store only to be told that they cannot be exchanged. No exceptions, especially with me not having my receipt yet they were aware that I had recently purchased a Christmas tree and not certain why both were not in the system. I purchase from this store and I knowingly overpay because I presume that I have a quality guarantee that I would not get elsewhere. Not the case! This is not a store that is committed to longevity and quality service. I will no longer make a commitment to shop here first. I will bring my money to a establishments that’s more connected with service and guaranteed quality not just getting a sale
Stacy Hawkins
-
March 22, 2022
1st time here was amazing. The sales associate Cat helped me with everything I needed to know and also with things I didn't know. I went to days in a row, and I will be back next week to purchase more plant babies
Ashley Robertson
-
May 29, 2021
My friends know I love plant nurseries. One friend taking on a big landscape project asked me to recommend a nursery near DC, with fair prices, a wide selection, and knowledgable staff. I immediately recommended Patuxent. And they did not let us down. We were helped by Gabby who knew the best outdoor plants for my friend’s waterlogged yard. My friend wanted to attract butterflies and Gabby showed us the options for those as well. Several other staff members helped us protect and load up her truck with her selection. I was especially impressed because it started raining while we were shopping and Gabby grabbed her raincoat and kept on showing us around...well my friend around. I went inside the garden center to keep dry 😂. After picking her outdoor plants my friend had a question about an indoor plant that was dying and Gabby directed us to an indoor plant expert! By the end, my friend was raving about the stellar service and I was so glad to have converted another friend into a nursery lover! Thanks Patuxent!
Michele Carson
-
December 11, 2022
First time there everyone was helpful they even had hot apple cider and cookies. The point setters are beautiful. I also got 10% off purchase
I got a great Christmas tree and the help get it in my car great job everyone
Our Address
2410 Crain Hwy Bowie MD 20716 US
Claim Listing: Patuxent Nursery
Please Login or Register an Account to Claim Listing
Best nursery I’ve ever been to. Customer service is absolutely incredible, they’re happy to help + they know their stuff AND my favorite thing? When they don’t, they CHECK. No need to act like you know every single detail on every single plant, and having us customers deal with the consequences. Abby helped me pick a rubber tree plant and an aloe plant, and gave me shipping information on when I can come back for a snake plant. She also gave me a ton of information on each, types of planters, and some extra info for my stubborn calethea medallion at home. Even went outside to get me a cart when my plants became too much for my arms. Leanne was super sweet, showed me a rare plant they have coming in, and helped where she could and brought Abby over to me because she was in a different department. There was a gentleman who was walking around loading things, saw I had a rubber tree plant in my cart and just gave me a bunch of helpful information. You can tell these people love their jobs, their coworkers, and genuinely love to help. It’s refreshing!! I’m already plotting on a few more plants so I can go back!
I have shopped here for at least 10 years. Every season I look forward to my trip here..sometime several times per season…I purchase with the understanding that I get Quality and Service. This Christmas I purchase 3 small beautiful holiday plants. In less than 9 days after caring as instructed, the plants began to die. I brought them back to the store only to be told that they cannot be exchanged. No exceptions, especially with me not having my receipt yet they were aware that I had recently purchased a Christmas tree and not certain why both were not in the system. I purchase from this store and I knowingly overpay because I presume that I have a quality guarantee that I would not get elsewhere. Not the case! This is not a store that is committed to longevity and quality service. I will no longer make a commitment to shop here first. I will bring my money to a establishments that’s more connected with service and guaranteed quality not just getting a sale
1st time here was amazing. The sales associate Cat helped me with everything I needed to know and also with things I didn't know. I went to days in a row, and I will be back next week to purchase more plant babies
My friends know I love plant nurseries. One friend taking on a big landscape project asked me to recommend a nursery near DC, with fair prices, a wide selection, and knowledgable staff. I immediately recommended Patuxent. And they did not let us down. We were helped by Gabby who knew the best outdoor plants for my friend’s waterlogged yard. My friend wanted to attract butterflies and Gabby showed us the options for those as well. Several other staff members helped us protect and load up her truck with her selection. I was especially impressed because it started raining while we were shopping and Gabby grabbed her raincoat and kept on showing us around...well my friend around. I went inside the garden center to keep dry 😂. After picking her outdoor plants my friend had a question about an indoor plant that was dying and Gabby directed us to an indoor plant expert! By the end, my friend was raving about the stellar service and I was so glad to have converted another friend into a nursery lover! Thanks Patuxent!
First time there everyone was helpful they even had hot apple cider and cookies. The point setters are beautiful. I also got 10% off purchase I got a great Christmas tree and the help get it in my car great job everyone