I really like Andrea she was very professional kind good Energy. Also like The receptionist’s they are very helpful and patient went over my paperwork with me. The doctor was very nice she broke down and explain everything to me. The only thing I didn’t like was making sure that my insurance is covering the cost and breaking down prices far as add-ons and stuff upfront.
With everything going on it would be nice to know if it will be additional cost for certain services. But other than that my cleaning went perfect Andrea just made me feel so comfortable I will definitely be coming back.
Jamestina Diop
-
February 17, 2023
Staff were very courteous and knowledgeable. My hygienist Andrea was very thorough with my cleaning. She did great with explaining ever step that she took and cleaned areas that were hard to reach. The office is also very beautiful and modern.
Jessica St.Sulme
-
January 16, 2023
Exceptional service! Exceptional staff! I came in for an 8:00am appointment. I walked in on the staff wrapping up a meeting. They all greeted me. That let me know once again I was in good hands! The meeting demonstrated organization, a team environment and professionalism. The greeting made me feel extremely welcomed and created a foundation for a pleasant environment and experience. My procedure was comfortable, safe and professional. My dentist checked in on me frequently to make sure I was comfortable. I highly recommend Smile HQ Dental and Orthodontics!
Marie King
-
January 20, 2023
This was my first time since Smile HQ took over the Mitchellville Dentistry practice. I was really impressed with the staff and the service. They remodeled and I liked the new decor and atmosphere it creates. I will be staying as a regular patient.
Drea B
-
October 10, 2022
Very unhappy with the new office. Myself along with my friends and family will not be returning. For days I’ve received emails and phone calls about my appointments. I take off work early to show up and on time only to be informed that they are waiting to be in network with my dental insurance. Next they stated that they would submit the claim for services on my behalf and my insurance would reimburse me. Given that I use to work in dentistry I already knew this was a complete lie. This is something that should have been discussed during my confirmation calls to allow me choice of paying out of pocket or not. Who pays for cleanings when in network preventative services are covered at 100%? This was such an inconvenience today.
Our Address
12150 Annapolis Rd 301 Glenn Dale MD 20769 US
Claim Listing: Mitchellville Family Dentistry
Please Login or Register an Account to Claim Listing
I really like Andrea she was very professional kind good Energy. Also like The receptionist’s they are very helpful and patient went over my paperwork with me. The doctor was very nice she broke down and explain everything to me. The only thing I didn’t like was making sure that my insurance is covering the cost and breaking down prices far as add-ons and stuff upfront. With everything going on it would be nice to know if it will be additional cost for certain services. But other than that my cleaning went perfect Andrea just made me feel so comfortable I will definitely be coming back.
Staff were very courteous and knowledgeable. My hygienist Andrea was very thorough with my cleaning. She did great with explaining ever step that she took and cleaned areas that were hard to reach. The office is also very beautiful and modern.
Exceptional service! Exceptional staff! I came in for an 8:00am appointment. I walked in on the staff wrapping up a meeting. They all greeted me. That let me know once again I was in good hands! The meeting demonstrated organization, a team environment and professionalism. The greeting made me feel extremely welcomed and created a foundation for a pleasant environment and experience. My procedure was comfortable, safe and professional. My dentist checked in on me frequently to make sure I was comfortable. I highly recommend Smile HQ Dental and Orthodontics!
This was my first time since Smile HQ took over the Mitchellville Dentistry practice. I was really impressed with the staff and the service. They remodeled and I liked the new decor and atmosphere it creates. I will be staying as a regular patient.
Very unhappy with the new office. Myself along with my friends and family will not be returning. For days I’ve received emails and phone calls about my appointments. I take off work early to show up and on time only to be informed that they are waiting to be in network with my dental insurance. Next they stated that they would submit the claim for services on my behalf and my insurance would reimburse me. Given that I use to work in dentistry I already knew this was a complete lie. This is something that should have been discussed during my confirmation calls to allow me choice of paying out of pocket or not. Who pays for cleanings when in network preventative services are covered at 100%? This was such an inconvenience today.