Mars Restoration | Roofing & Siding

7732 B Old Alexandria Ferry Rd, Clinton, MD 20735, USA

About Mars Restoration | Roofing & Siding

4.7 / 5

from reviews

    Mario Mercado
    -
    April 12, 2024

    Austin from Mars Restoration helped & provided quick and informative service during my mom's roof replacement. Their efficiency and expertise made the process smooth. Highly recommend their services!!

    Kaleb T
    -
    June 19, 2024

    I recently had the opportunity to speak with Raquel regarding my roof and it was a delight. Raquel was extremely well-informed on the subject and pleasant to converse with. I wanted to commend MARS for employing such friendly and knowledgeable individuals in their team. I am grateful for the valuable information and experience shared by your employees. Thank you.

    Deepa Parija
    -
    June 19, 2024

    I regret to say that my experience with Mars Restoration has been extremely disappointing and frustrating. I fell prey to their solicitation when an agent knocked on my door, claiming that my roof had damage from a recent cyclone and assuring me that my insurance would cover the repairs. After conducting an inspection, they gathered my insurance information and filed a claim on my behalf. However, my insurance company conducted their own due diligence and denied the claim. Despite my numerous attempts to follow up with Mars Restoration, there was no response for an extended period. When I finally received a call back, I was asked to email the reason for the insurance claim denial and was informed that my contact had changed. During this prolonged process, my insurance premium skyrocketed due to the open claim. Mars Restoration's lack of communication and follow-up was incredibly unprofessional. After another long wait and multiple messages, someone from Mars Restoration finally called back, only to tell me that the pictures didn't show storm damage and that they couldn't help. Are you serious? I am beyond frustrated with their poor service, lack of accountability, and the financial impact this has had on me. I would strongly advise against using Mars Restoration for any of your roofing or restoration needs.

    Kamryn Alexis
    -
    May 21, 2024

    Stephan Francis was a persuasive salesperson approaches potential customers with confidence, showcasing the quality and durability of their roofing products. They explain the benefits of their roofs, such as energy efficiency, weather resistance, and aesthetic appeal. The salesperson answers any questions, addresses concerns, and provides detailed quotes. They emphasize the long-term value and return on investment that a superior roof can offer. Through their expertise and genuine enthusiasm, the salesperson builds trust and rapport, ultimately closing sales and ensuring customer satisfaction

    Sade Nicole
    -
    May 11, 2024

    Stephan was excellent, he provided great service and quality workmanship! I appreciate how he was able to work around my very hectic schedule to get my roof inspected. Mars provided a prompt and thorough assessment of our roof . We are extremely satisfied with the results and highly recommend their services.

    Mars Restoration | Roofing & Siding

    Our Address

    7732 B Old Alexandria Ferry Rd, Clinton, MD 20735, USA

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