I would not use this company again. Buyer beware the owner will upsell you on services you don't need. If you need financing, and are pre-approved for a loan, he will try to sell you on things that your home does not need during a home inspection based on the pre-approval amount. I was a first time buyer and contacted the company for very specific services. They upsold me on gutter guards (when I said I did not want them; and canceled the service verbally to the owner, he still had them put on my house) without my agreement when I was in a meeting. They also told me I had an active powder post beetle infestation in my crawl space to sell me on getting new insulation and treatment for my home to get rid of them. After having other pest companies come to evaluate the crawl space, I did not.
Lady Di mustard
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May 03, 2023
Initial consultation the sales guy asked to go up in my attic (thought he might be looking for ants) so I said ok. This is where he tried to upsell replacing my attic insulation and sell me leaf gutter guards (I already have them). I only requested ant extermination services, which he was not able to do since he was just a sales guy. I did sign up for the quarterly service and next day someone came back and treated outside my house. Then Ants started appearing all over inside my house, including now in my kitchen cabinets and still on my front stoop and deck. They sent out another person who treated inside and outside but did not solve the problem. I cancelled my quarterly service (285.00 every quarter) crazy expensive for not solving the ant problem. I purchased a plant based spray called EcoVenger which is safe for pets and children and it worked like a charm. No more ants anywhere. This is saving me tons of money now that I cancelled my contract
Debra Pierce
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June 06, 2020
Well this is part two of my review and the squirrels are gone and the insulation is in. What a difference T.A.P. makes. The temperature in the house is more comfy without the cooling system not working overtime. Thanks to Elmore, Wayne and the entire Lambright crew for an outstanding job of assessing the job complete with photos of the damage, removing and reinstalling insulation in my attic and the challenging work of getting very determined squirrels out of the attic. Special thanks to Wayne for his calming reassurances and going the extra mile. Mr. Lambright promised me we would be happy with the finished work and he was absolutely right. I would highly recommend Lambright Pest Control for getting rid of wildlife in your attic and doing great insulation work. Keep up the good work.
Cee Short
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July 15, 2021
This review is based upon an initial appointment only. I did not move forward with the services. I called this company based on the other good reviews. My issue was to address noises in my attic (suspected mice but still not sure). I previously had a bat issue but that was previously addressed a year ago with a wildlife company. When the tech/sales rep showed up, I knew it would be more of a sales pitch as opposed to addressing my issues. He showed up in a company car, as opposed to the usual utility truck full of equipment so I suspected this was all about sales. I thought I would get an assessment of the attic, however he only poked his head up there and said because he did not see bats hanging from the rafters so it is mice. Confused by this but I said ok. Then he proceeds to ask me several questions about my insulation... when did I get it done, what company did I use, how much did it cost? etc.
What does this have to do with getting the mice out. After asking those questions he then tells me he could write up an assessment to remove the bat droppings to be covered by my insurance company. Ok? again not addressing my current issue with the supposed mice. After the inspection of the rest of my house, he says I will need to remove the current insulation, seal the attic from the inside and get new insulation, and on top of that I will need to get leaf guards. He recommends all this (work around $9,000) just from poking his head in the attic. He quoted me without measurements.
I asked how they were getting in, he first says they climb up the brick and go into whatever opening. Then I asked why I needed to do the leaf guards, he says the mice are using the downsprouts & gutters to gain access, so which one is it? Then when I asked about sealing up the attic from the inside as opposed to addressing the outside openings, he said that was the only way to ensure they will not get back in and they can't ensure they addressed all openings since the current insulation may be blocking any openings they can't see. I told him that only sealing the inside of the attic still will not ensure they won't get in the house from the outside openings and possibly go down in the wall cavities instead. So I asked what if I did the attic insulation only without the leaf guards, the tech says that would only guarantee 85% that they wont return. Really? So they want me to pay $6700 to re-insulate my attic just for 85% success probability and that the only way to ensure it would work at 100% is to get $2700 leaf guards? All sales pitch.
I asked why I am only hearing them in one part of the attic, he says it's because I spend most of my time in that area of the house. Really???? As if I live in this huge house and don't spend time in the other rooms of my house (and my house is small).
Lastly, when I explained that I could not afford that work and asked for cheaper solutions such as just exterminating the ones that are currently up there, he would not explore those options with me and said it would be a waste. Wow. I get that it is a short term solution but what happened to giving the customer what they are asking for? But yet he tried to sign me up for regular pest control services although that was not my current need.
Kim Williams
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June 05, 2020
So glad I chose to work with Lambright! I had initial visit yesterday and I feel really good about choosing them. I also had my first quarterly treatment today and the technician was VERY thorough. More thorough than previous companies. Happy I made the switch!
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I would not use this company again. Buyer beware the owner will upsell you on services you don't need. If you need financing, and are pre-approved for a loan, he will try to sell you on things that your home does not need during a home inspection based on the pre-approval amount. I was a first time buyer and contacted the company for very specific services. They upsold me on gutter guards (when I said I did not want them; and canceled the service verbally to the owner, he still had them put on my house) without my agreement when I was in a meeting. They also told me I had an active powder post beetle infestation in my crawl space to sell me on getting new insulation and treatment for my home to get rid of them. After having other pest companies come to evaluate the crawl space, I did not.
Initial consultation the sales guy asked to go up in my attic (thought he might be looking for ants) so I said ok. This is where he tried to upsell replacing my attic insulation and sell me leaf gutter guards (I already have them). I only requested ant extermination services, which he was not able to do since he was just a sales guy. I did sign up for the quarterly service and next day someone came back and treated outside my house. Then Ants started appearing all over inside my house, including now in my kitchen cabinets and still on my front stoop and deck. They sent out another person who treated inside and outside but did not solve the problem. I cancelled my quarterly service (285.00 every quarter) crazy expensive for not solving the ant problem. I purchased a plant based spray called EcoVenger which is safe for pets and children and it worked like a charm. No more ants anywhere. This is saving me tons of money now that I cancelled my contract
Well this is part two of my review and the squirrels are gone and the insulation is in. What a difference T.A.P. makes. The temperature in the house is more comfy without the cooling system not working overtime. Thanks to Elmore, Wayne and the entire Lambright crew for an outstanding job of assessing the job complete with photos of the damage, removing and reinstalling insulation in my attic and the challenging work of getting very determined squirrels out of the attic. Special thanks to Wayne for his calming reassurances and going the extra mile. Mr. Lambright promised me we would be happy with the finished work and he was absolutely right. I would highly recommend Lambright Pest Control for getting rid of wildlife in your attic and doing great insulation work. Keep up the good work.
This review is based upon an initial appointment only. I did not move forward with the services. I called this company based on the other good reviews. My issue was to address noises in my attic (suspected mice but still not sure). I previously had a bat issue but that was previously addressed a year ago with a wildlife company. When the tech/sales rep showed up, I knew it would be more of a sales pitch as opposed to addressing my issues. He showed up in a company car, as opposed to the usual utility truck full of equipment so I suspected this was all about sales. I thought I would get an assessment of the attic, however he only poked his head up there and said because he did not see bats hanging from the rafters so it is mice. Confused by this but I said ok. Then he proceeds to ask me several questions about my insulation... when did I get it done, what company did I use, how much did it cost? etc. What does this have to do with getting the mice out. After asking those questions he then tells me he could write up an assessment to remove the bat droppings to be covered by my insurance company. Ok? again not addressing my current issue with the supposed mice. After the inspection of the rest of my house, he says I will need to remove the current insulation, seal the attic from the inside and get new insulation, and on top of that I will need to get leaf guards. He recommends all this (work around $9,000) just from poking his head in the attic. He quoted me without measurements. I asked how they were getting in, he first says they climb up the brick and go into whatever opening. Then I asked why I needed to do the leaf guards, he says the mice are using the downsprouts & gutters to gain access, so which one is it? Then when I asked about sealing up the attic from the inside as opposed to addressing the outside openings, he said that was the only way to ensure they will not get back in and they can't ensure they addressed all openings since the current insulation may be blocking any openings they can't see. I told him that only sealing the inside of the attic still will not ensure they won't get in the house from the outside openings and possibly go down in the wall cavities instead. So I asked what if I did the attic insulation only without the leaf guards, the tech says that would only guarantee 85% that they wont return. Really? So they want me to pay $6700 to re-insulate my attic just for 85% success probability and that the only way to ensure it would work at 100% is to get $2700 leaf guards? All sales pitch. I asked why I am only hearing them in one part of the attic, he says it's because I spend most of my time in that area of the house. Really???? As if I live in this huge house and don't spend time in the other rooms of my house (and my house is small). Lastly, when I explained that I could not afford that work and asked for cheaper solutions such as just exterminating the ones that are currently up there, he would not explore those options with me and said it would be a waste. Wow. I get that it is a short term solution but what happened to giving the customer what they are asking for? But yet he tried to sign me up for regular pest control services although that was not my current need.
So glad I chose to work with Lambright! I had initial visit yesterday and I feel really good about choosing them. I also had my first quarterly treatment today and the technician was VERY thorough. More thorough than previous companies. Happy I made the switch!