Helen has been a rock during my audit. I appreciate her knowledge and assistance with all my paperwork for IRS. I appreciate her patience and customer service. If you need help with audit or taxes, reach out to her. She was willing to work through weekends to get everything done. She was also upfront with all her prices.
(2020) It is so sad that Helen seems lost her professionalism. I could tell her response getting worse in past year. Though this year we submitted documents as soon as they are available in February and she left them for 2 weeks just saying "I forgot about it", then wrote "will do tomorrow" and left it again for 2 times. She did not explain even why, if she did I would have understood some. She snappily hang up my phone call for inquiry too. After the second time of "tomorrow" did not happen, I took out all the documents and left. We just lost a month waiting for her. Farewell. Response: It did have receipts in French and I attached detailed explanation document in English as summary, so you could just verify the prices in Euro. Your reply just proves you did not even look it. You could have said you cannot handle it or takes how long, though you just kept saying "I will do" unresponsively, without mentioning any reasonable explanation and it cannot be distorted. So disappointing I received this update. (2017) Helen is very knowledgeable and kind. She helped us a lot for this year's tax preparation with much more reasonable fee than H&R Block on post charged us last year. I do appreciate it and strongly recommend her service to everyone!
I went to this place to have my taxes looked at and this woman put me off until the deadline of me responding to the IRS. She is a crook she took my money and did not review my documents. I do n to recommend this company she is so unorganized and has documents all over her office. Please run from this place....Horrible customer service as well, very nasty and unprofessional.
I contacted Helen in early 2020 to help me out with filing both my individual and business tax returns. This was my first year paying taxes as an independent business owner, and needless to say I needed some (a lot of) help figuring out the best way to approach my taxes. Helen was helpful, responsive, and took the time to walk me through everything we needed to do to file my tax returns. Further complicating this was a mid-year move, along with various other issues that I hadn't considered. Throughout the whole process, Helen was knowledgeable, helpful, reassuring, and incredibly thorough. If that's not enough, her rates are more than fair for the level of service provided. Working with Helen was an excellent experience and I would highly recommend her services.
Helen has been helping me with my taxes since I started my business 3 years ago. She responds quickly and answers my question thoroughly. When it comes to tax time, she is flexible with meeting times and makes it easy for me to provide the documents that she needs. Her turnaround time is always impressive. She makes you feel cared for and she never rushes the appointments. I keep going back to her because she goes above and beyond every single time.
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