Usually a good experience, Dr. A is awesome. With that being said this rush job of a crown prep/cementation of my temporary was done so poorly. Not even 15 minutes after walking out of the facility was my temporary completely off but also in my hand. Disappointment is an understatement.
terrence davis
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April 05, 2023
This place is disappointing. No one seems to give clear information. I set an app for my daughter who was having pain, which I assumed was due to a cavity. I was provided an app only to have what I knew confirmed but no one was available to work on it. I was given incorrect information by the female dentist and told that she needed to see a pediatric dentist for the procedure. I inquired with the front desk and learned there was a dentist there who could do the procedure. The day of the procedure they never informed us that it was infected. Called back the next day to ask and they said it was and that they would send a prescription for an antibiotic to the pharmacy. Get to the pharmacy only to learn that it was never sent. By this time their office is closed. Very poor service.
Stanley Holcomb (Souljahulk1)
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January 16, 2023
This place was nice a few (3) years ago. They have since had new people working at this establishment and it shows.
The front desk clerks are rude, almost as if they expect an argument.
Their scheduling is terrible. Been waiting 6 months for a cleaning due to rescheduling.
The dentist either isn't there for your appointment or they "don't have the equipment today."
I'm sick of dealing with this place and am currently on a mission to find a different dental office.
Kay
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February 20, 2023
Hit or miss with their customer service. They don't answer phones most of the time. Don't leave messages when they call, but when you call them they get smart with the "we tried to call you". Voice-mail is a thing in 2021, but I digress. They used to send confirmation texts for those who aren't always phone available but I guess that is a hit or miss with who is admin at the time.
I do like that the place is renovated and relatively clean compared to most dental practices. They have a revolving door with dentists so you get different feedback every time you visit. They're mostly young and friendly... some can be judgmental like most young doctors new to the area. They just assume 🙄
Overall decent for the area.
Lynette David
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January 03, 2023
The front desk are very unprofessional and rude. They pick my call when they wanted, every time I call they put me on hold for 30mn. When I use my other cellphone they pick up thinking that's a new client. They discriminate me all the time when I went there. I do not recommend anyone to go there. The front desk are rude as he'll. Very very unprofessional. So disappointing. So disrespectful. Very bad reputation I wish I read they bad reviews before going there. Never set foot there no more. The worse dental office. Don't go there.
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Usually a good experience, Dr. A is awesome. With that being said this rush job of a crown prep/cementation of my temporary was done so poorly. Not even 15 minutes after walking out of the facility was my temporary completely off but also in my hand. Disappointment is an understatement.
This place is disappointing. No one seems to give clear information. I set an app for my daughter who was having pain, which I assumed was due to a cavity. I was provided an app only to have what I knew confirmed but no one was available to work on it. I was given incorrect information by the female dentist and told that she needed to see a pediatric dentist for the procedure. I inquired with the front desk and learned there was a dentist there who could do the procedure. The day of the procedure they never informed us that it was infected. Called back the next day to ask and they said it was and that they would send a prescription for an antibiotic to the pharmacy. Get to the pharmacy only to learn that it was never sent. By this time their office is closed. Very poor service.
This place was nice a few (3) years ago. They have since had new people working at this establishment and it shows. The front desk clerks are rude, almost as if they expect an argument. Their scheduling is terrible. Been waiting 6 months for a cleaning due to rescheduling. The dentist either isn't there for your appointment or they "don't have the equipment today." I'm sick of dealing with this place and am currently on a mission to find a different dental office.
Hit or miss with their customer service. They don't answer phones most of the time. Don't leave messages when they call, but when you call them they get smart with the "we tried to call you". Voice-mail is a thing in 2021, but I digress. They used to send confirmation texts for those who aren't always phone available but I guess that is a hit or miss with who is admin at the time. I do like that the place is renovated and relatively clean compared to most dental practices. They have a revolving door with dentists so you get different feedback every time you visit. They're mostly young and friendly... some can be judgmental like most young doctors new to the area. They just assume 🙄 Overall decent for the area.
The front desk are very unprofessional and rude. They pick my call when they wanted, every time I call they put me on hold for 30mn. When I use my other cellphone they pick up thinking that's a new client. They discriminate me all the time when I went there. I do not recommend anyone to go there. The front desk are rude as he'll. Very very unprofessional. So disappointing. So disrespectful. Very bad reputation I wish I read they bad reviews before going there. Never set foot there no more. The worse dental office. Don't go there.