I use to love this office as not many providers accept medicaid that are any good. But, I hate it here now. If you're in pain severely it's like "I can't do anything for you, take these pain pills and come back next month". The dentist there come off as very judgemental. That's why so many people end up never going to the dentist because of how rude they are or poor experiences. I really wish their turn around wasn't so high and they could be consistent. Personally, if I find another good office I won't return here
These people did a cleaning and that went fine, the dentist said the only thing I needed was 2 fillings.. went back for the fillings that another dentist did and haven't been right since... he pushed the filling in my wisdom tooth so far that its sitting on my nerve then the work was done so sloppy that the stuff from the filling is on other teeth as well. I've been in pain and taking medication and now I have to spend more money to get the tooth pulled... I mean I literally had no problems with my teeth at all before he touched them...
Hit or miss with their customer service. The don't answer phones most of the time. Don't leave messages when they call, but when you call them they get smart with the "we tried to call you". Voice-mail is a thing in 2021, but I digress. They used to send confirmation texts for those who aren't always phone available but I guess that is a hit or miss with who is admin at the time. I do like that the place is renovated and relatively clean compared to most dental practices. The have a revolving door with dentists so you get different feedback every time you visit. They're mostly young and friendly... some can be judgmental like most young doctors new to the area. They just assume 🙄 Overall decent for the area.
I HIGHLY recommend Healthy Dental!! My daughters have been going here for a couple years and the care has always been excellent! The staff here is very skilled, gentle and overall EXTREMELY pleasant to deal with. I had the worst toothache I've ever had for a good little while, so I finally called this morning to see what they could do for me. They explained my insurance to me very well, it's quite limited but they were willing to work with me. I was in and out in less than two hours ( this includes all my xrays and a very gentle tooth extraction.) The Dentists are great here as well as the dental hygienists, assistants and the front desk staff. It's about 8 hours after my extraction and I'm not really in too much pain, the dentist was so great as well as he assistant. We plan to continue to come here for all our dental care for years to come! They also have a great plan area that is always clean and well maintained as as the entire dental practice! Do yourself a favor and choose Healthy Dental for your dental care! I want to make sure I express how wonderful the front desk staff is, they really made me feel much better just over the phone and continued their kindness and professionalism throughout my visit today, as they always do each time I bring my daughters here.
Professional and top notch all the way around. I highly recommend this location. Due to previous dental trauma I am not an easy patient. I had a root canal the dentist and his assistant were extremely kind and patient. His assistant even wiped aways some tears. The dentist had a very calming demeanor and kept saying "it's ok" every time I jumped. Can't praise this team enough. enough
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