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All Clear Plumbing & Drain Service, LLC

154 Lafayette Ave unit i, Laurel, MD 20707, USA

About All Clear Plumbing & Drain Service, LLC

4.6 / 5

from reviews

    Shazz HM
    -
    August 19, 2022

    This office was dispatched by Home Depot for my new gas water heater and so far I am not happy with their service.After they sent Justin to take a look,They sent an estimate to my email and I called and picked the best one for me.Was told it will take two weeks to order.In the span of 9 weeks,going back and forth,being told the technician will get back to me or the person working on my case is out to lunch. Now that 30days has expired,I am being sent a new estimate which is over $1000 for the same size heater. I do not recommend their company at all after the treatment I get from them. My response: I was told that you can call or email back to accept the invoice.I called and talked to a Carrie for the whole month,only for me to be told there is no Carrie in the office.I have call logs and minutes to the company for the whole 9 weeks I waited.After I have complained of the long wait,I was now told that I had to respond formally by email to accept the invoice. If you are saying the heater increased to $230.70,Why is my new estimate over by $1000?

    K S
    -
    July 19, 2022

    Came out within 45 minutes of me calling about my neighbors plumbing leaking into my condo. I was not home for service due to work. They had to cut a hole into my ceiling but determined the issue within minutes. They left a report detailing the damage for me to submit to my HOA and upstairs neighbor for repair. They ensured my cat couldn’t access the area and get lost in the wall. All prices given before work started

    Meagan Graydon
    -
    December 10, 2021

    All Clear was the assigned contractor for a home warranty claim and after this experience will be using them for any plumbing needs. Rob and Jose were the technicians and were excellent. They arrived on time, were incredibly professional, and kept me updated throughout the visit. They identified another issue while working on our toilet. Although they did not have the equipment to repair during their visit, Rob took the time to call my home warranty company to report the issue and determine if it was covered. Truly went above and beyond. Could not recommend more highly.

    DEBRA JOHNSON
    -
    April 26, 2022

    Im not sure of the gentleman‘s name. He has red hair. His kindness and professionalism are unparalleled. He has an incredible work ethic and is extremely professional. I can tell this is really how he is in his every day life. I’m very grateful. Thank you!

    Ryan Middleton
    -
    February 14, 2021

    On a Friday night, my wife and I discovered steady, dripping water from an air duct in our basement. The leak forced us to shut the water off to the house, thus necessitating an emergency repair. We made an expedited service request through our home warranty company, but also contacted another plumbing service since we wanted the issue resolved immediately. The next day, the third party plumber arrive first, and misdiagnosed the issue. He wanted to cut into the ceiling away from the leaking site and did not believe me when I noted the audible spraying inside the drywall. All Clear Plumbing, assigned through the home warranty, confirmed our appointment a short time later and provided an ETA for the service. Our technician, Rob, arrived an hour later. He was courteous, professional, and listened to my assessment before making his. Rob kept us apprised of each step he took in the diagnosis and steps toward repair. He also made sure to note whenever a cut into the drywall would be necessary before he did it. After identifying the leak and replacing the defective pipe, Rob stayed until the adhesives dried. He conducted a thorough test of the pipe to ensure the problem was solved and cleaned up the work site. All along, Rob operated with professionalism and patience. I would gladly have Rob and All Clear Plumbing provide all future plumbing repairs in my household.

    All Clear Plumbing & Drain Service, LLC

    Our Address

    154 Lafayette Ave unit i, Laurel, MD 20707, USA

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